Privacy Policy

Privacy Policy

September 2020

Who is responsible for managing your data?

Bee’s Knees Horticulture and Landscaping Ltd

Flat 38 

3 Gaumont Place 

Streatham Hill 

London 

SW2 4FZ

What information do we collect?

When you make contact, enquire or book with us, there is certain information that we will collect and hold securely. This information includes your name, postal address, email address, telephone numbers, party make-up and any information you choose to include within any booking or enquiry.  Payments details are held securely through our “booking platform” SuperControl, property management system.

Cookies

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Note that this may prevent you from taking full advantage of the website.

If you wish to know more we suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

How we will use your information?

We use the information you have provided in the following ways:
• To allow us to process your gardening or landscaping requirements.
• For statistical purposes to help us improve the services we offer to you
• To help with customer service issues
We will also use your information to send you the following if you have previously agreed for us to do so:
• Related services that may be of interest to you
• Our newsletters and offers if you have subscribed to our mailing list

How long will we keep your data?

We don’t hold your data for any longer than necessary

Your rights

You have the right to ask for the following at any time:
• The information we hold, how that information is being used, how long we will keep it and whether it will be shared with third parties
• You can ask us to provide you with a copy of the information we hold
• To erase, where possible, any personal information held
• To correct any inaccuracies in the data we hold
• To restrict how we use your data
• To challenge certain types of processing, for example, direct marketing

If you would like to ask for any of the above, please get in touch with us by writing to

Bee’s Knees Horticulture and Landscaping Ltd

Flat 38

3 Gaumont Place

Streatham Hill

London

SW2 4FZ

Our site may contain links to other websites. These websites have their own privacy policies and we do not accept any responsibility for data submitted through these sites.

Do you update this Privacy Note?

We will continually review this notice and place any updates on this page.

Who do I contact if I have questions?

If you would like to update any of the information we hold or if you have any questions regarding this Privacy Note, please let us know in writing by either emailing: james@beeskneesgardening.co.uk 

george@beeskneesgardening.co.uk

Bee’s Knees Horticulture and Landscaping Ltd,

Flat 38, 3 Gaumont Place, Streatham Hill, London, 

SW2 4FZ